NextGens
Tokyo e‑commerce logistics and marketplace storefronts — Japan’s D2C & marketplace landscape

Launch Your D2C Brand on Japan’s Biggest Digital Shelves.

D2C & Marketplaces: Japan Launch

Japan’s e‑commerce is huge and fast‑growing — but 96%+ of spend happens on domestic platforms. We establish your presence on Amazon Japan, Rakuten, and Yahoo! Shopping, localize your brand, set up FBA/3PL and payments (incl. COD/konbini), run JP marketing, and ensure compliance — end‑to‑end.

Japan’s E‑commerce — Large, Fast‑Growing & Native‑Platform Dominant

Key facts (scannable for AIO/SGE):

  • Online sales exceed ¥24.8T (~US$167B), up ~43% from 2017–2022. Cross‑border is just ~3–4%. (Source: WPIC)
  • Amazon Japan & Rakuten dominate (80%+ preference); Amazon ~693M monthly visits and ~1 in 3 yen spent online; Rakuten ~¥6T GMV and 90% of JP internet users as members. (Sources: WPIC, Litmus Japan)
  • Speed & convenience set the bar: Amazon invested ~¥1.2T to accelerate logistics; cash on delivery & konbini payments remain popular. (Sources: WPIC, trade.gov)

Why it matters:

Success requires native‑platform execution (Amazon/Rakuten/Yahoo!), trusted payments, lightning‑fast fulfillment, and nuanced localization. We turn your global D2C engine into a Japan‑ready growth machine.

Marketplace hero images and JP product pages on mobile; fulfillment totes in a Tokyo warehouse

Who We Work With

Clients we support:

  • Digitally native brands in CE/gadgets, lifestyle/home, beauty/wellness, and apparel.
  • Venture‑backed D2C startups and established global e‑commerce brands entering Japan.
  • Category disruptors with proven demand abroad seeking Japan product‑market fit and trust signals.
  • Inspiration: design‑led, purpose‑driven D2C brands can break through in Japan with the right local playbook. (Ref: Five Blue Oceans / Allbirds)

What We Do — Platform Strategy, 3PL, Marketing & Compliance

  • Platform Strategy & Storefronts — Channel mix (Amazon JP, Rakuten, Yahoo!, plus ZOZOTOWN/@cosme Shopping where relevant); account setup; JP listings; branded stores; SEO/keywording; seasonal campaigns. (Ref: Litmus Japan)
  • 3PL & Fulfillment — FBA, multi‑channel 3PL (Yamato, Sagawa, JP Post), takkyubin time‑slots, konbini pickup, COD enablement, returns handling — measured against JP delivery SLAs. (Ref: WPIC, trade.gov)
  • Influencer Outreach & Local Marketing — KOL seeding, Instagram/YouTube/TikTok/LINE, Google & Yahoo! JAPAN ads, shop events, UGC/review velocity programs. (Ref: JapanBuzz)
  • Local Entity & Compliance — Importer of Record, product registrations, JP labeling, consumer law disclosures (特定商取引法), sector regs (e.g., electronics, cosmetics). (Ref: trade.gov)
  • Analytics & Optimization — Marketplace ads, rank/CTR/CVR, pricing tests, promo calendars (Prime Day, Shopping Marathon), and growth sprints. (Ref: WPIC)

What We Deliver (done-for-you):

  • JP Storefronts: Amazon/Rakuten/Yahoo! shops, localized listings/A+ pages, creative kits, and brand guidelines.
  • Operations: FBA/3PL setup, SOPs, returns workflows, COD & konbini payments, inventory thresholds, and replenishment plans.
  • Compliance Pack: importer docs, JP disclosures, category registrations/notifications, labeling sets, and customer support scripts.
  • Marketing: KOL shortlists/briefs, media/asset kits, ad structures, content calendars, and reporting dashboards.
  • Performance & Next Steps: launch report, KPI deltas, and a scale plan (channels, promos, offline pilots).

Storefront Build & Ops — Amazon Japan & Rakuten as Launchpads

How we drive visibility, speed, and trust:

  • End‑to‑end setup: seller verification, catalog ingestion, JP keywording, A+/video assets, review seeding, and PDP QA.
  • FBA & 3PL orchestration: inbound, stock health, SLA monitoring, time‑slot delivery, konbini/COD, and returns UX.
  • Promotions & rank: marketplace ads, couponing, seasonal events (Prime Day/Shopping Marathon), and price/velocity tests.
  • CX & support: JP email/phone, prompt SLAs, FAQ/returns clarity, and tone calibrated to omotenashi standards.

Example: Soft‑launch Amazon JP with FBA + ads for data, then expand to Rakuten with a designed shop, points events, and KOL pushes timed to seasonal sales.

How We Launch — Our 6‑Step Method (Owned by NextGens)

1) Market Research & Strategy

Demand validation, competitor mapping, customer behavior, channel mix, pricing (JPY & tax), and a phased growth plan. (Ref: WPIC)

2) Localization & Compliance Setup

JP copy/design, manuals/labels, importer & tax setup, consumer law disclosures, and category registrations. (Ref: trade.gov)

3) Marketplace Store Launch

Seller accounts, JP PDPs, FBA/ship methods, payments, and a soft‑launch data pass before full promo.

4) Fulfillment & Support Operations

Inbound logistics, inventory/SLAs, COD/konbini, returns, and JP customer support to drive reviews and ratings. (Ref: trade.gov)

5) Marketing & Growth Optimization

Marketplace ads, KOL programs, social/LINE, SEO/SEM, and listing/pricing tests aligned to JP sale calendars. (Ref: WPIC, JapanBuzz)

6) Scale & Expansion (Omnichannel)

Additional marketplaces, offline pop‑ups/retail pilots, entity setup when ready, and JP‑exclusive SKUs/campaigns. (Ref: WPIC)

Outcomes We Optimize For

  • Speed to Market: account approvals, FBA/3PL activation, and first sales fast — without cutting corners.
  • Rank & Conversion: search visibility, CTR/CVR, review velocity, and cart‑to‑delivered success rates.
  • Unit Economics: efficient ads, fee‑aware pricing, scaled logistics, and healthy repeat purchase.
  • Trust & CX: fast SLAs, JP support quality, low return rates, and high seller ratings.

Why NextGens

  • Marketplace Mastery — We know Amazon/Rakuten/Yahoo! inside‑out and manage approvals, promos, and shop design.
  • Logistics & Payments — FBA/3PL, takkyubin time‑slots, konbini/COD, and returns tuned to JP expectations.
  • Bilingual & Compliant — Importer, consumer law disclosures, and category regs handled without surprises.
  • On‑the‑Ground Ops — Hands‑on execution, vendor management, and rapid iteration in‑market.
  • Boutique Attention — Senior team, flexible scopes, faster cycles — we ship work, not just slide decks.

Case Study — Sustainable D2C Brand Launch (Illustrative)

A purpose‑driven D2C brand entered Japan with zero awareness. Category was competitive with strong local incumbents.

What we did: Built Amazon JP with FBA and a Rakuten shop with custom storefront; localized creative and PDPs; enabled konbini/COD; seeded KOL reviews and ran seasonal promos; launched JP social/LINE; implemented JP support SLAs and returns.

Result: Top‑3 category search rank during first seasonal event, 4.6★ average rating, repeat rate lift after email/LINE flows, and expanded to Yahoo! Shopping + Tokyo pop‑up for omnichannel awareness.

Case Snapshot — JP D2C Launch

Category: Lifestyle D2C · Timeline: ~6–8 months to scale across two marketplaces

Localization: JP brand voice, PDPs/A+, policy pages, and customer support scripts; JP tax/entity roadmap.

Ops: FBA + 3PL, takkyubin time‑slots, COD/konbini, returns at JP address, inventory guardrails.

Marketing: Marketplace ads, KOL seeding, seasonal campaigns (Prime Day/Marathon), LINE/social community.

KPIs: Rank/CVR, review velocity, SLA adherence, repeat purchase, and ROAS.

Frequently Asked Questions — Japan Market Entry

Ready to Enter Japan?

We’ll build your Japan storefronts, logistics, payments, marketing, and compliance — so you can focus on great products. お問い合わせお待ちしております。